Accessibility statement

At Ryde House Group, accessibility is very important to us and to our services users. We have therefore tried to design our website to be accessible and usable to people of all abilities.

We strive to adhere to the accepted guidelines and standards for accessibility and usability, however there may still be some problems that we have missed. We are always interested to hear any feedback you have about our website. If you do have any accessibility problems with the design, then please contact us so that we can continue to make improvements.

Accessibility features

Access keys

Most browsers support jumping to specific links or locations on a page by typing keys defined on the web site. On Windows computers, you can press ALT + an access key. On a Apple computer, you can press CTRL + ALT + an access key.

Here is a list of the locations that can be navigated to using the following access keys:

  • Accesskey 0 - Access key details
  • Accesskey 1 - Home page
  • Accesskey 2 - Skip to content
  • Accesskey 3 - Site map
  • Accesskey 4 - Search
  • Accesskey 5 - Skip to navigation
  • Accesskey 9 - Contact

Guidelines and standards

This website aims to conform to a minimum level of double-A (AA) of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0. The Web Content Accessibility Guidelines explain how to make web content more accessible for people with disabilities.

As well as using the accessibility guidelines, the site has also been built using code compliant with the W3C standards for HTML and CSS. This site should display correctly in current browsers.

Skip to content

All of our pages have a "skip to content" link to help people using assistive technology.The link allows users to by pass the navigation and go straight to the main content. The link is usually hidden from sighted users, but will be displayed when it is given focus. This is done by pressing the TAB key until the link appears in the top left corner.

Semantic markup

Structured and semantic markup code has been used to create this site. This helps people using assistive technology to navigate the site efficiently.

Where images have been used as content, an alternative description has been provided using an ALT attribute. Assistive technologies, such as screen readers can then use this text to describe images to the user. Where images have been used for decorative purposes, such as background images or link icons, no alternative description is provided so that assistive technology users can navigate quicker.

The site uses cascading style sheets for the visual layout. If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.

Where possible, the use of the javascript coding language has been restricted. Some assistive technologies require that javascript is turned off so we have decided to avoid using it in the first place. Where it is in use, the quality of the browsing experience should not be affected by turning javascript off.

Language and readability

Wherever possible, we have tried to use plain and simple language. The use of jargon, acronyms and abbreviations has been limited, but when they are used, they are described where they first appear on the webpage.

The presentation of text has also been carefully considered to aid readability. To reduce the need to increase the size of text, the font size has been set at a larger size. The contrast between font colour and background colour has also been kept high to help make text clear.

Should users still need to increase the size of the text, this can be done on an Apple computer by pressing CMD and '+' (plus) to make text bigger or CMD and '-' (minus) to make text smaller. To return the text to its original size, press CMD and 0. On a windows computer, text size is increased by pressing CTRL and '+' (plus), and decreased using CTRL and '-' (minus).